New iPhone not ringing
my old iPhone is off, but my new iPhone goes straight to voicemail. How to fix?
iPhone 13 mini, iOS 15
Newsroom Update
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
my old iPhone is off, but my new iPhone goes straight to voicemail. How to fix?
iPhone 13 mini, iOS 15
If you can't make or receive calls on your iPhone:
You might not be able to make or receive calls on your iPhone if you have certain settings turned on, if your software isn't up to date, or if there's a problem with your network.
Find out what to do if you see "No Service" or "Searching" in the status bar. If you can't make or receive calls on your iPhone, follow these steps, testing after each step:
Contact your carrier:
When you contact your carrier, make sure that:
Update your software:
Check your iPhone settings:
Check your network settings:
Contact Apple Support:
If you still can't make or receive calls, contact Apple Support, then follow the steps to complete your request.
If you can't make or receive calls on your iPhone:
You might not be able to make or receive calls on your iPhone if you have certain settings turned on, if your software isn't up to date, or if there's a problem with your network.
Find out what to do if you see "No Service" or "Searching" in the status bar. If you can't make or receive calls on your iPhone, follow these steps, testing after each step:
Contact your carrier:
When you contact your carrier, make sure that:
Update your software:
Check your iPhone settings:
Check your network settings:
Contact Apple Support:
If you still can't make or receive calls, contact Apple Support, then follow the steps to complete your request.
New iPhone not ringing