You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My battery died and my computer turned off. I put it on the charger and the charging light was orange but it still didn’t power on. The charging light is now green but it isn’t powering on. I don’t hear any sound or see any lights besides the charger light when plugged in. Please help…
MacBook Air 13″, macOS 10.15
The Related Article linked above—If your Mac doesn't turn on - Apple Support—has the general sequence. Follow that.
The power button is the Touch ID button in the upper right corner of the keyboard, or (if there is no Touch ID on your MacBook Air) the power button a a physical button in the upper right.
Take a tour of MacBook Air - Apple Support
If you have followed the steps in the Related Article and the Mac still does not start, use the Get Support button in the upper right of this webpage, and discuss your options and alternatives directly with Apple Support.
The Related Article linked above—If your Mac doesn't turn on - Apple Support—has the general sequence. Follow that.
The power button is the Touch ID button in the upper right corner of the keyboard, or (if there is no Touch ID on your MacBook Air) the power button a a physical button in the upper right.
Take a tour of MacBook Air - Apple Support
If you have followed the steps in the Related Article and the Mac still does not start, use the Get Support button in the upper right of this webpage, and discuss your options and alternatives directly with Apple Support.
AnitaSmith87 Said:
"How do I start up my MacBook Air: My battery died and my computer turned off. I put it on the charger and the charging light was orange but it still didn’t power on. The charging light is now green but it isn’t powering on. I don’t hear any sound or see any lights besides the charger light when plugged in. Please help…"
-------
Tried this link?: If your Mac doesn't Turn On - Apple Support
How do I start up my MacBook Air
