Changing back glass

go to

iPhone Repair - Official Apple Support

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* Back-glass only repairs are available for iPhone 12 and iPhone 13 models only. Terms and conditions apply.

maybe you should show them that or find another repair place

iPhone Repair and Service:

iPhone Screen Repair = Back Glass Damage: $29 (with AppleCare+ service).

Get expert service and support at the Genius Bar.

Click ▶︎ Start a Service Request. ⚛️

Need more help?

• Call Apple Support at 1-800-APLCARE. 📞
• International Support. 🌐
• Contact Apple Support. 📝
• Chat using Messages. 💬

Click ▶︎ Check Repair Status.