Wants to talk to someone but not a robot

If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.

Apple ID - Manage

Apple ID – Forgot Password  *   

Password? iforgot.apple.com

Passcode? If you forgot your iPhone passcode