My account does not allow me to change or add any payment method.

Hello ~ What happens when you try? Do you get a message? If you will add a new payment first and then remove the old perhaps that we work. Post back we more details but work through here again….

Change, add, or remove Apple ID payment methods

~Katana-San~

Hello ~ Go to upper right hand corner of this page and click on Get Support or:

Contact Apple for support and service

~Katana-San~

Hello again ~ You are welcome.

~Katana-San~