How do I activate my iPhone when nobody knows the old password?
I cannot get past the sign in on my sisters old i phone, we dont know the password
[Re-Titled by Moderator]
iPhone SE (Gen 3)
I cannot get past the sign in on my sisters old i phone, we dont know the password
[Re-Titled by Moderator]
iPhone SE (Gen 3)
Have you tried apples iForgot service? see this article and scroll down a bit
If you forgot your Apple ID password – Apple Support (AU)
This article can also be of help:
How to remove Activation Lock - Apple Support
Have you tried apples iForgot service? see this article and scroll down a bit
If you forgot your Apple ID password – Apple Support (AU)
This article can also be of help:
How to remove Activation Lock - Apple Support
Ask your sister to -> Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac
Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac - Apple Support
Or check her Apple ID via her email box, see this Apple article: If you forgot your Apple ID
If you forgot your Apple ID email address or phone number - Apple Support
OR see -> Having trouble signing in?
https://iforgot.apple.com/password/verify/appleid
If you sister has forgotten her password? -> See this Apple article: If you forgot your Apple ID password
If you forgot your Apple ID password - Apple Support
Then see this Apple article: What to do after you change your Apple ID or password
What to do after you change your Apple ID or password - Apple Support
Each Apple device is linked/associated with an Apple ID of the person who did the setup.
Activation Lock prevents anyone who is not the owner from using this iPhone.
To unlock the Phone, you need the Apple ID and password of the previous owner (your sister), that were used during set up.
So you have to contact the previous owner.
The previous owner (your sister) has to read -> this Apple article: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch
What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
Then the previous owner has to remove the iPhone from his account, see this Apple article:
Check your Apple ID device list to see where you're signed in
Check your Apple ID device list to see where you're signed in - Apple Support
Then you can sign in with own your Apple ID.
See the following Apple articles:
Activation Lock for iPhone, iPad, and iPod touch
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
See -> How to remove Activation Lock
How to remove Activation Lock – Apple Support (UK)
You can contact Apple support for help, -> Get Support (apple.com)
You have to show proof of ownership of your product, provide all documentation showing your purchase of the device.
If you do not have additional proof of ownership, contact the reseller. They may be able to provide the original purchase document.
Once Apple receive your proof of ownership, Apple will further review your request and provide an update.
Hi there!
You can ask your sister to recover their account/reset Apple ID password by following the steps in this article
If you have forgotten your Apple ID password – Apple Support (UK)
Depending on how their account was set up, they might have the option to request for account recovery if all methods to reset the password has been exhausted
How to use account recovery when you can’t reset your Apple ID password - Apple Support
If they can no longer recover their account, they can rquest the activation lock be removed by submitting a proof of purchase documentation at this link: https://al-support.apple.com/#/kbase
How do I activate my iPhone when nobody knows the old password?