Related Article: What to do before you sell, give away, trade in, or recycle your Mac

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

after following the steps on the screen, when my macbook switches on and shows a circle with a line through sign

Is this normal for the trade in procedure?


MacBook Air 13″, macOS 10.13

Posted on Jun 11, 2022 4:10 PM

Reply
Question marked as Apple recommended

Hi,


No, that isn't normal. See: If your Mac starts up to a circle with a line through it - Apple Support


Posted on Jun 11, 2022 6:30 PM

1 reply

after following the steps on the screen, when my macbook switches on and shows a circle with a line through sign

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.