Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

In App Purchase

I purchased some gold bars from candy crush because I was struggling with the level and received a notification/email which I’ll show. I’ve done this before and didn’t receive the notification/email but just wanted to make sure it ain’t anything unusual.

Posted on Jun 11, 2022 7:19 PM

Reply
Question marked as Best reply

Posted on Jun 11, 2022 7:48 PM

Looks fishy to me. I see some errors in the email itself. Apple usually addresses you with your complete name and not your first name only. Apart from that "in-App Purchase" is incorrectly typed. Apple's emails are flawless when it comes to that.


Most likey this is a phishing email. If you an attachment in the email, don't open it. Chances are, it has a link that will only open up to what appears to be a legit Apple website when it's not.


Please see these articles for guidance


Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


Identify legitimate emails from the App Store or iTunes Store - Apple Support


Contact - Official Apple Support for further help

2 replies
Question marked as Best reply

Jun 11, 2022 7:48 PM in response to InAppPurchaseEmail

Looks fishy to me. I see some errors in the email itself. Apple usually addresses you with your complete name and not your first name only. Apart from that "in-App Purchase" is incorrectly typed. Apple's emails are flawless when it comes to that.


Most likey this is a phishing email. If you an attachment in the email, don't open it. Chances are, it has a link that will only open up to what appears to be a legit Apple website when it's not.


Please see these articles for guidance


Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


Identify legitimate emails from the App Store or iTunes Store - Apple Support


Contact - Official Apple Support for further help

In App Purchase

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.