my Safari is blocked by a pop up
My safari is blocked by a pop up that wants access to my camera. It also says "Apple Security Breach" with an 888 telephone number.
iPhone 13
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My safari is blocked by a pop up that wants access to my camera. It also says "Apple Security Breach" with an 888 telephone number.
iPhone 13
As you are probably already aware the popup is a scam. Just close the page in the usual manner.
If you are unable to close the page, or if it persists upon opening Safari again, proceed as follows.
Quit Safari. If necessary, force Safari to close by following these instructions: Force an app to close on your Mac - Apple Support.
Press and hold a Shift key and keep it depressed while launching Safari again.
If you are using an iPhone, proceed as follows.
Force Safari to quit by quickly double-clicking the Home button. On that screen, swipe left or right until you find Safari with a preview of the problematic web page. Swipe that image up and away to terminate it:
The unresponsive Safari page will be gone, but if you were to launch Safari again it might just reappear. To prevent that from occurring, go to Settings and scroll down a bit until you see Safari. Tap Safari, then tap Clear History and Website Data. Confirm the dialog that appears next, and you'll be back in business. The effect of clearing website data will require you to "sign in" again to websites that require authentication (such as this one).
For an expanded description of this and other common scams, read Phony "tech support" / "ransomware" popups and web pages - Apple Community.
As you are probably already aware the popup is a scam. Just close the page in the usual manner.
If you are unable to close the page, or if it persists upon opening Safari again, proceed as follows.
Quit Safari. If necessary, force Safari to close by following these instructions: Force an app to close on your Mac - Apple Support.
Press and hold a Shift key and keep it depressed while launching Safari again.
If you are using an iPhone, proceed as follows.
Force Safari to quit by quickly double-clicking the Home button. On that screen, swipe left or right until you find Safari with a preview of the problematic web page. Swipe that image up and away to terminate it:
The unresponsive Safari page will be gone, but if you were to launch Safari again it might just reappear. To prevent that from occurring, go to Settings and scroll down a bit until you see Safari. Tap Safari, then tap Clear History and Website Data. Confirm the dialog that appears next, and you'll be back in business. The effect of clearing website data will require you to "sign in" again to websites that require authentication (such as this one).
For an expanded description of this and other common scams, read Phony "tech support" / "ransomware" popups and web pages - Apple Community.
my Safari is blocked by a pop up