I’m trying to switch to visible from Verizon. Verizon says my sim card is unlocked, visible AND my phone are saying it IS locked. Verizon is unable to do anything. Any suggestions?

I’m trying to switch to visible from Verizon. Verizon says my sim card is unlocked, visible AND my phone are saying it IS locked. Verizon is unable to do anything. Any suggestions?

Posted on Jun 12, 2022 1:16 PM

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Posted on Jun 12, 2022 2:28 PM

ONLY the carrier it is locked to can unlock the device. What does it say in Settings>General>About>Carrier Lock?


If it says it's carrier locked, Apple can't help you. You will have to work with the carrier it is locked to.

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I’m trying to switch to visible from Verizon. Verizon says my sim card is unlocked, visible AND my phone are saying it IS locked. Verizon is unable to do anything. Any suggestions?

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