Email app is frozen on my iPhone 12 Pro. I’m on iOS 15.5. Can someone help?

darlenemate Said:

"Hi! Thanks so much! I tried this and it worked for a few days but the infamous email screen is blank and frozen again. What should I try next?"

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Successfully Reset the iPhone:

You are welcome. I'd say reset your iPhone to factory settings, as if you were to sell it. All would go to default. The SIM card would remain configured. Perform as instructed here, including the backup: What to do Before you Sell, Give Away, or Trade in your iPhone, iPad, or iPod touch - Apple Support

IMPORTANT:

Be certain you create a backup of your device, prior to all of this. That way you have something to restore your device from should anything go wrong with the reset.

darlenemate Said:

"Email app is frozen on my iPhone 12 Pro. I’m on iOS 15.5. Can someone help?: Hi! My email app continues to freeze and won’t let me go “back” to the screen with all my email accounts and the screen is blank. You can still see the “back” CTA in the nav though. I’m on iOS 15.5[...]"

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Thank you for the screenshot.

Reset the Home Screen Layout:

If widgets are not working as they should or have gone missing somehow, then you need to reset the Home Screen Layout...

Go Here: Move and Organize Apps on iPhone - Apple Support

You'd have to add back all the widgets that you can recall being back on there. So, write down what is currently on the Home Screen.

Scroll to: Reset the Home Screen and Apps to their Original Layout

1. Go to: Settings
2. Tap: General
3. Tap: Reset
4. Tap: Reset Home Screen Layout
5. Then... Add the apps back