Verification problems due to lost phone

Pirscs Said:

"Verification problems due to lost phone: My mothers IPhone XR has been lost for over a month the problem is that we’re trying to update games etc. on her apple tablet but when they send a verification code it goes to her phone number which we don’t have. Your help would be appreciated"

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Use a Difference Device for Two-Factor Authentication:

Go Here: Use Two-Factor Authentication for Security on your Mac, iOS Devices, and iPadOS Devices - Apple Support

So, Contact Apple Store Support:

Inform Apple Rep that you want to use a new device for logging in. If permitted, the Apple Rep would make the change. Perform a Trial-&-Error login session with the Apple Rep prior to ending the call.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait:
• Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)