You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mac pro 2015 keeps crashing

my mack pro 2015 keeps crashing and shows below report:


Machine-check capabilities: 0x0000000001000c07

family: 6 model: 61 stepping: 4 microcode: 47

signature: 0x306d4

Intel(R) Core(TM) i7-5557U CPU @ 3.10GHz

7 error-reporting banks

Processor 2: IA32_MCG_STATUS: 0x0000000000000005

IA32_MC1_STATUS(0x405): 0xbf80000000000114

IA32_MC1_ADDR(0x406): 0x0000000046f61f80

IA32_MC1_MISC(0x407): 0x0000000000000086

Processor 3: IA32_MCG_STATUS: 0x0000000000000005

IA32_MC1_STATUS(0x405): 0xbf80000000000114

IA32_MC1_ADDR(0x406): 0x0000000046f61f80

IA32_MC1_MISC(0x407): 0x0000000000000086

mp_kdp_enter() timed-out on cpu 1, NMI-ing

mp_kdp_enter() NMI pending on cpus: 0 2 3

mp_kdp_enter() timed-out during locked wait after NMI;expected 4 acks but received 1 after 33735131 loops in 1550000000 ticks

panic(cpu 1 caller 0xffffff800f5d19d7): Machine Check at 0x00007ff8032ca886, registers:

CR0: 0x0000000080010033, CR2: 0x000000010b437000, CR3: 0x0000000251e7e00d, CR4: 0x00000000003626e0

RAX: 0x0000000000000001, RBX: 0x000070000ab2a318, RCX: 0x0000000000000008, RDX: 0x0000000000000005

RSP: 0x000070000ab2a2c8, RBP: 0x000070000ab2a760, RSI: 0x00006000034abdc2, RDI: 0x000070000ab2a318

R8: 0x0000000000000005, R9: 0x00006000034abdc2, R10: 0x0000000000000600, R11: 0xffffeffff89813c1

R12: 0x0000000000000000, R13: 0x00006000034abdc2, R14: 0x0000000000000000, R15: 0x0000000000000005

RFL: 0x0000000000000206, RIP: 0x00007ff8032ca886, CS: 0x000000000000002b, SS: 0x0000000000000023

Error code: 0x0000000000000000

@trap_native.c:168

Panicked task 0xffffff90759e6700: 12 threads: pid 1874: com.apple.appkit

Backtrace (CPU 1), panicked thread: 0xffffff8ba74dc540, Frame : Return Address

0xffffffd58f98bb10 : 0xffffff800f481c8d

0xffffffd58f98bb60 : 0xffffff800f5e1596

0xffffffd58f98bba0 : 0xffffff800f5d0963

0xffffffd58f98bbf0 : 0xffffff800f421a70

0xffffffd58f98bc10 : 0xffffff800f48205d

0xffffffd58f98bd30 : 0xffffff800f481816

0xffffffd58f98bd90 : 0xffffff800fd15163

0xffffffd58f98be80 : 0xffffff800f5d19d7

0xffffffd58f98bf90 : 0xffffff800fd1c94c

0xffffffd58f98bfa0 : 0xffffff800f4222cf


Process name corresponding to current thread (0xffffff8ba74dc540): com.apple.appkit.xpc.openAndSave


Mac OS version:

21F79


Kernel version:

Darwin Kernel Version 21.5.0: Tue Apr 26 21:08:22 PDT 2022; root:xnu-8020.121.3~4/RELEASE_X86_64

Kernel UUID: 3C587984-4004-3C76-8ADF-997822977184

KernelCache slide: 0x000000000f200000

KernelCache base: 0xffffff800f400000

Kernel slide: 0x000000000f210000

Kernel text base: 0xffffff800f410000

__HIB text base: 0xffffff800f300000

System model name: MacBookPro12,1 (Mac-E43C1C25D4880AD6)

System shutdown begun: NO

Panic diags file available: YES (0x0)

Hibernation exit count: 0


System uptime in nanoseconds: 14404358745433

Last Sleep: absolute base_tsc base_nano

Uptime : 0x00000d19c6afb0b1

Sleep : 0x000007f15c7819f8 0x00002b3b6a9d38d0 0x000007b347d3501a

Wake : 0x000007f16b122591 0x00002d26b4f558a1 0x000007f169a1437f

Compressor Info: 0% of compressed pages limit (OK) and 0% of segments limit (OK) with 0 swapfiles and OK swap space

Zone info:

Zone map: 0xffffff8073e04000 - 0xffffffa073e04000

. PGZ : 0xffffff8073e04000 - 0xffffff8075e05000

. VM : 0xffffff8075e05000 - 0xffffff8542604000

. RO : 0xffffff8542604000 - 0xffffff86dbe04000

. GEN0 : 0xffffff86dbe04000 - 0xffffff8ba8604000







MacBook Pro 13″, macOS 12.4

Posted on Jun 13, 2022 7:10 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 13, 2022 8:31 AM

faysalsoomro wrote:

my mack pro 2015 keeps crashing and shows below report:

Machine-check capabilities: 0x0000000001000c07

mp_kdp_enter() timed-out during locked wait after NMI;expected 4 acks but received 1 after 33735131 loops in 1550000000 ticks
panic(cpu 1 caller 0xffffff800f5d19d7): Machine Check at 0x00007ff8032ca886, registers:




Run the user Diagnostic...not as definitive as Apple's own AST2 (Apple Service Toolkit) back bench diagnostic, but may kick out an error code, if so report back...


Use Apple Diagnostics to test your Mac

Use Apple Diagnostics to test your Mac - Apple Support



ref:


If your Mac restarted because of a problem


"Note: If you find the term "machine check" in the "Problem Details and System Configuration" field of this report, it may indicate a hardware-related issue."


Similar questions

2 replies
Question marked as Top-ranking reply

Jun 13, 2022 8:31 AM in response to faysalsoomro

faysalsoomro wrote:

my mack pro 2015 keeps crashing and shows below report:

Machine-check capabilities: 0x0000000001000c07

mp_kdp_enter() timed-out during locked wait after NMI;expected 4 acks but received 1 after 33735131 loops in 1550000000 ticks
panic(cpu 1 caller 0xffffff800f5d19d7): Machine Check at 0x00007ff8032ca886, registers:




Run the user Diagnostic...not as definitive as Apple's own AST2 (Apple Service Toolkit) back bench diagnostic, but may kick out an error code, if so report back...


Use Apple Diagnostics to test your Mac

Use Apple Diagnostics to test your Mac - Apple Support



ref:


If your Mac restarted because of a problem


"Note: If you find the term "machine check" in the "Problem Details and System Configuration" field of this report, it may indicate a hardware-related issue."


Jun 13, 2022 8:41 AM in response to faysalsoomro

PROVIDED you are not running any:


speeder-uppers, Cleaner-uppers/Removers, Optimizers, Virus Scanners, third-party file Sync-ers such as DropBox, OneDrive, or GoogleDrive, or a VPN that you installed yourself


Then you very likely have a hardware problem. This may be a problem with system cache hardware or one or more of the processors.


--------

I sincerely hope you have made a Trusted Backup before today. If your mainboard needs to be replaced, your boot drive (and its contents) will NOT be returned to you.

Mac pro 2015 keeps crashing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.