Unrecognised charge
Hello there.
On the 8th of June I was charged for 17BGN from ITunes,but the charge does not look familiar.
I dont even have the ITunes store on neither of my devises.
Can you assist?
thanks
Regards,
Evelyn
iPhone XR, iOS 15
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Hello there.
On the 8th of June I was charged for 17BGN from ITunes,but the charge does not look familiar.
I dont even have the ITunes store on neither of my devises.
Can you assist?
thanks
Regards,
Evelyn
iPhone XR, iOS 15
Hi evelynlyn56,
You can visit https://reportaproblem.apple.com/ to see charges related to your Apple ID, and, if you don't recognize them, request a refund from Apple. If your purchase is related to a subscription, you can cancel the subscription.
Can't find a matching charge at reportaproblem.apple.com? Find out if you used another account to make a purchase.
If you checked reportaproblem.apple.com and your emailed receipts and you're still not sure why you were charged, contact Apple Support. And if you believe your card or bank information was compromised, contact your financial institution immediately.
Hi evelynlyn56,
You can visit https://reportaproblem.apple.com/ to see charges related to your Apple ID, and, if you don't recognize them, request a refund from Apple. If your purchase is related to a subscription, you can cancel the subscription.
Can't find a matching charge at reportaproblem.apple.com? Find out if you used another account to make a purchase.
If you checked reportaproblem.apple.com and your emailed receipts and you're still not sure why you were charged, contact Apple Support. And if you believe your card or bank information was compromised, contact your financial institution immediately.
Unrecognised charge