iPhone 13 won't turn off, won't even force turn off. I am not able to use any apps, I click on them and nothing happens

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Level 1

4 points

iPhone 13 won't turn off, won't even force turn off. I am not able to use any apps, I click on them and nothing happens

Side button only functions as siri, no matter how long I hold siri reappears there. Apps can only be used as 3d touch.There's option called 'share the app' so I clicked on it to try. it says " the operation couldn't be completed. (_UIViewService-InterfaceErrorDomain error 0.) typed this to google, seems like it's itunes related problem.I can't even open settings to find out about the problem. Anyone has any idea about what's wrong and how I can fix it? Thanks.

I can't find an answer to this, and can't use my phone at all, please help!

iPhone 13, iOS 15

Posted on Jun 13, 2022 8:57 AM

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Answer 1

Top-ranking reply

Katana-San

Level 9

70,417 points

Jun 13, 2022 9:05 AM in response to FerozilGOD

Hello ~ Give this excellent tip by * Axel Foley * a try…

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

~Katana-San~

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Answer 2

Jun 13, 2022 9:00 AM in response to FerozilGOD

Contact Customer Support by phone or chat:

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Answer 3

FerozilGOD Author

Level 1

4 points

Jun 13, 2022 9:11 AM in response to Katana-San

I already tried that, but the problem is that the Power Button is turning the phone off, it only works as Siri button, I noticed that this is related to "_UIViewService-InterfaceErrorDomain error 0" but I don't know what to do anymore.

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