Will I be charged 25% of the total cost if I return an iPad to the Apple Store?

Hello,

I bought an 11 inch ipad cor my nephew. But changed his mind and he wants the 12.9. It’s already opened. and within 14 days since picked up. so just for clarification, i will be charged 25% open box fee so 25% of the total cost if i returned it to apple store?


[Re-Titled by Moderator]

iPad Pro 11-inch Wi-Fi, Cellular

Posted on Jun 13, 2022 1:31 PM

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Question marked as Top-ranking reply

Posted on Jun 13, 2022 3:21 PM

No.


If purchased directly from Apple within Apple’s 14-unconditional returns period, you may return an unwanted device for a full refund or exchange. You will not be charged a re-stocking fee.


Outside of the 14-day period, you will have missed the opportunity to return for absolutely no reason - but will continue to benefit from your statutory rights and warranty conditions. Apple’s generous 14-day return period is in addition to any and all statutory rights to which you are entitled.



5 replies
Question marked as Top-ranking reply

Jun 13, 2022 3:21 PM in response to leshrac00

No.


If purchased directly from Apple within Apple’s 14-unconditional returns period, you may return an unwanted device for a full refund or exchange. You will not be charged a re-stocking fee.


Outside of the 14-day period, you will have missed the opportunity to return for absolutely no reason - but will continue to benefit from your statutory rights and warranty conditions. Apple’s generous 14-day return period is in addition to any and all statutory rights to which you are entitled.



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Will I be charged 25% of the total cost if I return an iPad to the Apple Store?

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