Difficulties opening mail attachments

Hi All

When i try to open a mail attached pdf using the Adobe Reader DC (latest version) then I get an error message

The operation could not be completed as Acrobat Reader doesn't have permission to access: ~/Library/Containers/com.apple.mail/Data/Library/Mail Downloads/

This is new after getting Big Sur.

I get a similar message when using Preview.

When I launch the privacy settings I am unable to add the Adobe Reader or Preview to privacy settings.


How to fix this?


iMac Line (2012 and Later)

Posted on Jun 14, 2022 12:42 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 14, 2022 3:36 AM

The easiest way is to add these applications to those allowed "Full Disk Access" in System Preferences->Security & Privacy->Privacy

5 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Difficulties opening mail attachments

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.