Cannot connect to app store
iPad works fine , surfing works, restarted .but cannot to App Store
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The new iPad mini is available today. Learn more >
iPad works fine , surfing works, restarted .but cannot to App Store
Try restarting your WiFi Router - as this may be unexpectedly blocking access to some internet resources.
To restart you home router, disconnect power - then wait at least 30 seconds before restarting. When you router has rebooted (which may take several minutes), force-restart your iPad as before.
You might also try changing your iPad DNS settings (set for each WiFi network) from Automatic to Manual - and use a reliable Recursive DNS Service. For recommended DNS servers (configured at your home router and/or your iPad), you might choose one of the following Recursive DNS Providers (IPv4 and IPv6 addresses included below):
Quad9
9.9.9.9
149.112.112.112
2620:fe::fe
2620:fe::9
OpenDNS
208.67.222.222
208.67.220.220
2620:0:ccc::2
2620:0:ccd::2
Cloudflare+APNIC
1.1.1.1
1.0.0.1
2606:4700:4700::1111
2606:4700:4700::1001
Should it be necessary to escalate your issue to Apple Support, the quickest route to engaging with Apple Support will be via the Get Support link at top-right of this page.
I have tried all these. Still cannot access the app store
Cannot connect to app store