Apple Mail gets stuck while "Checking for Mail" or "Downloading Mail." In earlier versions of Mail, you could easily stop any process in the Activity window. But in Apple's relentless quest to dumb down its software, that option has been taken away. Other than quitting and relaunching Mail, which fixes the problem for a few minutes, does anyone know of a permanent solution?
Mac mini, OS X 10.11
1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.
2 - Does the issue present in this mode ?
3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.
4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.
5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.
6 - If after performing each of the above steps is the order that have been presents and still have issues - please advise for possible further assistance
7 - Also check the Apple System Status . There was an issue Wednesday June 15, 2022
1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.
2 - Does the issue present in this mode ?
3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.
4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.
5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.
6 - If after performing each of the above steps is the order that have been presents and still have issues - please advise for possible further assistance
7 - Also check the Apple System Status . There was an issue Wednesday June 15, 2022
Hello Robotfighter,
Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are having an issue with the Mail app on your Mac. First, try running First Aid on your hard drive with the built in Disk Utility tool, as this can correct simple issues like you're experiencing.
How to repair a Mac disk with Disk Utility - Apple Support
Next, use safe mode to start up your Mac as it does the following things:
Log in to your user account and test the issue while in safe mode and then restart normally and test the issue again.
How to use safe mode on your Mac - Apple Support
Graphics performance limited in macOS Recovery, safe mode, or Guest User mode - Apple Support
Cheers!
Apple Mail Stuck
