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Guidance in setting a new iPhone 13 Pro Max

I bought a iphone 13 pro max for a friend in Ghana, when I recieved it, it seems good so I powered it of as it said to do in internet, when she got it it was a day behind is this something to be concerned about?Still waiting to hear from her being she's setting it up, so I hope all goes well, I no I will hear about it if it's a problem, just wondering if this could be a problem


[Re-Titled by Moderator]


iPhone 13 Pro Max

Posted on Jun 14, 2022 1:45 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 15, 2022 1:30 AM

1.

If it is a brand new iPhone from Apple Store or from an Apple Authorized Reseller, see -> Set up your iPhone, iPad or iPod touch – Apple Support (UK)


Nice to know -> iPhone User Guide - free -> https://books.apple.com/book/id1567104665


2.

It becomes difficult if you bought the iPhone 2nd hand.

Each Apple device is linked/associated with an Apple ID of the person who did the setup.

Activation Lock prevents anyone who is not the owner from using this iPhone.

To unlock the Phone, you need the Apple ID and password of the previous owner, that were used during set up.

So you have to contact the previous owner.

 

The previous owner has to read -> this Apple article: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

 

Then the previous owner has to remove the iPhone from his account, see this Apple article:

Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to see where you're signed in - Apple Support

 

Then you or she can sign in with your own or her own Apple ID.


See the following Apple articles:

Activation Lock for iPhone, iPad, and iPod touch

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

 

How to remove Activation Lock

How to remove Activation Lock – Apple Support (UK)


The All Too Common SAD Reality of Buying a Used iPad/iPhone

The All Too Common SAD Reality of Buying … - Apple Community                                 

 

You can contact Apple support for help, -> Get Support (apple.com)

You have to show proof of ownership of your product, provide all documentation showing your purchase of the device.

If you do not have additional proof of ownership, contact the reseller. They may be able to provide the original purchase document.

Once Apple receive your proof of ownership, Apple will further review your request and provide an update.


Or ask your money back from the seller if bought the iPhone 2nd hand.




1 reply
Question marked as Top-ranking reply

Jun 15, 2022 1:30 AM in response to Jim9125

1.

If it is a brand new iPhone from Apple Store or from an Apple Authorized Reseller, see -> Set up your iPhone, iPad or iPod touch – Apple Support (UK)


Nice to know -> iPhone User Guide - free -> https://books.apple.com/book/id1567104665


2.

It becomes difficult if you bought the iPhone 2nd hand.

Each Apple device is linked/associated with an Apple ID of the person who did the setup.

Activation Lock prevents anyone who is not the owner from using this iPhone.

To unlock the Phone, you need the Apple ID and password of the previous owner, that were used during set up.

So you have to contact the previous owner.

 

The previous owner has to read -> this Apple article: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

 

Then the previous owner has to remove the iPhone from his account, see this Apple article:

Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to see where you're signed in - Apple Support

 

Then you or she can sign in with your own or her own Apple ID.


See the following Apple articles:

Activation Lock for iPhone, iPad, and iPod touch

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

 

How to remove Activation Lock

How to remove Activation Lock – Apple Support (UK)


The All Too Common SAD Reality of Buying a Used iPad/iPhone

The All Too Common SAD Reality of Buying … - Apple Community                                 

 

You can contact Apple support for help, -> Get Support (apple.com)

You have to show proof of ownership of your product, provide all documentation showing your purchase of the device.

If you do not have additional proof of ownership, contact the reseller. They may be able to provide the original purchase document.

Once Apple receive your proof of ownership, Apple will further review your request and provide an update.


Or ask your money back from the seller if bought the iPhone 2nd hand.




Guidance in setting a new iPhone 13 Pro Max

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