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I’m unable to get into my messenger it keeps asking me for an updated credit card which did and it told me unable to update sue to pending purchase which shouldn’t be!! So I tried with pay pal Apple and whatever was listed but it won’t let me.. my cousin didn’t need a credit card or anything to get messenger updated so why am I having so much trouble
[Re-Titled by Moderator]
Hi Vicchic57,
Welcome to Apple Support Communities. It sounds like you need some help updating your apps, but are experiencing issues due to a purchase issue. We will be happy to help.
The following article provides guidance on want to try if you run into this issue. If your payment method is declined in the App Store or iTunes Store - Apple Support
If it doesn't help, support using the link at the bottom of the article.
Cheers
Messenger asking for payment information
