You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I get facial recognition back on phonr

My facial recognition is not working , it was disabled when I got the phone 11 pro max says something about one of the cameras.

Posted on Jun 15, 2022 1:08 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 15, 2022 1:45 AM

Face ID failure is a hardware issue. ⚠️


—It needs to be serviced A.S.A.P.—


iPhone service pricing.

Get your iPhone ready for service.



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status.

1 reply
Question marked as Top-ranking reply

Jun 15, 2022 1:45 AM in response to Chevyblazer1992

Face ID failure is a hardware issue. ⚠️


—It needs to be serviced A.S.A.P.—


iPhone service pricing.

Get your iPhone ready for service.



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status.

How do I get facial recognition back on phonr

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.