my apple ID has been locked

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my Apple ID has been locked

iPad, iPadOS 15

Posted on Jun 15, 2022 4:10 AM

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Answer 1

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Level 10

209,175 points

Check here ⤵️

1.

If you see a message that says "Your account has been disabled in the App Store and iTunes", contact Apple Support for help.

You need to update your payment information.

👉 Sign in to your Apple ID account page and edit your Apple ID details.

On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.

Or -> Change, add or remove Apple ID payment methods

Or use another payment method:

Add money to your Apple ID balance

What you can buy with your Apple Gift Card or Apple ID balance

How to redeem your Apple Gift Card or App Store & iTunes gift card

2.

If your payment method is declined in the App Store or iTunes Store

⤵️

Get more help

If you disputed a charge from the App Store or iTunes Store, contact your financial institution again to authorize that charge and future purchases from the App Store or iTunes Store.
If you're outside of the United States, you might need to contact your financial institution to allow international purchases.
In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.
If you still need help, contact Apple Support.

3.

If your Apple ID is locked or disabled

-> Get a verification code and sign in with two-factor authentication

4.

If you can't connect to the App Store, iTunes Store, or other Apple services

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

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