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My iMac will not put in my password when I type it in

My iMac will not put in my password when I type it in



[Re-Titled by Moderator]


MacBook Pro (2020 and later)

Posted on Jun 15, 2022 10:40 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 15, 2022 1:23 PM

If the keyboard is charged and you still have the problem, then do the following:


Please restart the computer in Safe Mode per the directions in the  How to use safe mode on your Mac - Apple Support link. 


Note: If you are using a wireless keyboard please either plug it in using the supplied Lightning cable that shipped with it. If you are using a legacy keyboard or a third-party keyboard that does not have re-charging abilities, please use any USB keyboard. Also note that a Safe Mode restart may require you to hold down the shift key for up to 5 minutes before the computer starts in Safe Mode. You will know it is in Safe Mode when you see “Safe Mode” in the upper right of the display.


After restarting in Safe Mode, then restart normally and test.

2 replies
Question marked as Top-ranking reply

Jun 15, 2022 1:23 PM in response to Tj913

If the keyboard is charged and you still have the problem, then do the following:


Please restart the computer in Safe Mode per the directions in the  How to use safe mode on your Mac - Apple Support link. 


Note: If you are using a wireless keyboard please either plug it in using the supplied Lightning cable that shipped with it. If you are using a legacy keyboard or a third-party keyboard that does not have re-charging abilities, please use any USB keyboard. Also note that a Safe Mode restart may require you to hold down the shift key for up to 5 minutes before the computer starts in Safe Mode. You will know it is in Safe Mode when you see “Safe Mode” in the upper right of the display.


After restarting in Safe Mode, then restart normally and test.

My iMac will not put in my password when I type it in

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