Related Article: If an alert says Face ID has been disabled on your iPhone or iPad Pro

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why my face id isn’t working

My Face ID isn’t working

iPhone 11 Pro Max, iOS 15

Posted on Jun 15, 2022 12:47 PM

Reply
Question marked as Apple recommended
salama81 wrote:

My Face ID isn’t working

If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

Posted on Jun 15, 2022 1:13 PM

2 replies

Jun 15, 2022 1:28 PM in response to salama81

Face ID failure is a hardware issue. ⚠️


—It needs to be serviced A.S.A.P.—


iPhone service pricing.

Get your iPhone ready for service.



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status.

Why my face id isn’t working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.