How do I return my AirPods Pro?

Skylaabcde Said:

"how do i return my air pod pros, they are not functioning properly"

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Please Clarify your Post:

How exactly would you define "properly"? Providing more may help you get the answer you need on these forums. Are they not charging? If so, refer to the following...

Troubleshooting AirPods Charge:

A. A Few Links to Visit:

• Start Here: Charge your AirPods with Charging Case and Learn about Battery Life - Apple Support

• If your AirPods Won’t Charge - Apple Support

• How to Clean your AirPods and EarPods - Apple Support

B. Try the Following Tasks:

• Hold Down the Button on the case for about 15 seconds.

• Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)

• Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.

Use the Get Support link in the upper right of this webpage, and start a discussion with Apple Support.

If the AirPods Pro are new, they'll typically have a year warranty.