''Apple id cannot be used for itunes store''

This is my first iPhone, i created my account, logged into it, but I can't log in Apple Store, and I'm sure my ID and password are correct

iPhone 8, iOS 15

Posted on Jun 15, 2022 2:16 PM

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Question marked as Top-ranking reply

Posted on Jun 16, 2022 11:12 AM

Salutations maria_costa1905, 


When this message comes up, does it provide you any steps to complete or ask you to tap to go to Settings and edit any information? 


Please also be sure you’re logged in to Settings > your name > Media & Purchases with the correct Apple ID. If you are asked to verify your Apple ID in there, please do so. You’ll also want to make sure your billing address and form of payment are all set up as well. Change, add, or remove Apple ID payment methods 


You mentioned this being your first iPhone, do you have a computer with iTunes on it? If so, you may be able to sign in there and check to see if the same situation is present. 


Thanks. 

1 reply
Question marked as Top-ranking reply

Jun 16, 2022 11:12 AM in response to maria_costa1905

Salutations maria_costa1905, 


When this message comes up, does it provide you any steps to complete or ask you to tap to go to Settings and edit any information? 


Please also be sure you’re logged in to Settings > your name > Media & Purchases with the correct Apple ID. If you are asked to verify your Apple ID in there, please do so. You’ll also want to make sure your billing address and form of payment are all set up as well. Change, add, or remove Apple ID payment methods 


You mentioned this being your first iPhone, do you have a computer with iTunes on it? If so, you may be able to sign in there and check to see if the same situation is present. 


Thanks. 

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''Apple id cannot be used for itunes store''

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