Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My MacBook Air screen is blank.

my mac blank, i dont know why

my mac never crash


[Re-Titled by Moderator]


MacBook Air 13″, macOS 10.14

Posted on Jun 15, 2022 11:39 PM

Reply
Question marked as Best reply

Posted on Jun 17, 2022 2:42 AM

If your Mac starts up to a blank screen



A blank screen (black, gray, or blue) should appear once or more during startup. If your Mac appears to be stuck on a blank screen, follow these steps.


 


Try to start up from macOS Recovery

If your Mac seems to be turned on but nothing appears on your display, determine whether you're using a Mac with Apple silicon, then follow the appropriate steps:

Apple silicon

  1. Press and hold the power button for about 10 seconds.
  2. You should see the startup options window, which includes a gear icon labeled Options. Select Options, then click Continue.
  3. If you never see the startup options window, release the power button, then press and hold it again for another 10 seconds. If the issue persists, please contact Apple Support

Intel processor

  1. Press and hold the power button for about 10 seconds.
  2. Press and release the power button, then immediately press and hold Command (⌘)-R until you see an Apple logo or other image.
  3. If you still see a blank screen after about 20 seconds, contact Apple Support.


Use Disk Utility to repair your startup disk

If your Mac successfully started up from macOS Recovery, you should see a utilities window that includes Disk Utility. Use Disk Utility to repair your startup disk.

If Disk Utility found no errors, reinstall macOS.

If Disk Utility found errors and repaired them, restart your Mac. If the issue returns after restarting, reinstall macOS.

 

If you still need help, please contact Apple Support


2 replies
Question marked as Best reply

Jun 17, 2022 2:42 AM in response to tasya83

If your Mac starts up to a blank screen



A blank screen (black, gray, or blue) should appear once or more during startup. If your Mac appears to be stuck on a blank screen, follow these steps.


 


Try to start up from macOS Recovery

If your Mac seems to be turned on but nothing appears on your display, determine whether you're using a Mac with Apple silicon, then follow the appropriate steps:

Apple silicon

  1. Press and hold the power button for about 10 seconds.
  2. You should see the startup options window, which includes a gear icon labeled Options. Select Options, then click Continue.
  3. If you never see the startup options window, release the power button, then press and hold it again for another 10 seconds. If the issue persists, please contact Apple Support

Intel processor

  1. Press and hold the power button for about 10 seconds.
  2. Press and release the power button, then immediately press and hold Command (⌘)-R until you see an Apple logo or other image.
  3. If you still see a blank screen after about 20 seconds, contact Apple Support.


Use Disk Utility to repair your startup disk

If your Mac successfully started up from macOS Recovery, you should see a utilities window that includes Disk Utility. Use Disk Utility to repair your startup disk.

If Disk Utility found no errors, reinstall macOS.

If Disk Utility found errors and repaired them, restart your Mac. If the issue returns after restarting, reinstall macOS.

 

If you still need help, please contact Apple Support


Jun 16, 2022 8:18 AM in response to tasya83

Are you saying that when you turn on your Mac you get a blank screen? No other indications such as a question mark? The details are important. Also, are you saying that you have made no changes or done anything to affect your computer? It simply may be that your computer has failed. It happens. You did not tell us what age the computer is. You need to take the computer to an authorized Apple service provider and have it evaluated.

My MacBook Air screen is blank.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.