Apple Intelligence is now available on iPhone, iPad, and Mac!

⏺ Join the discussion

⏺ Press release

⏺ Watch the video

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Thomasannant Author

Level 1

5 points

Update

I can’t download apps because my iOS is not updated

iPhone 6s, iOS 13

Posted on Jun 16, 2022 5:23 AM

Reply

Top-ranking reply

Level 9

56,127 points

Posted on Jun 16, 2022 5:41 AM

If your iPhone is too old, it would not be compatible with the newer software updates.

The correct procedure:

Need more help?

Call Apple Support at 1-800-APLCARE. 📞
International Support. 🌐
Contact Apple Support. 📝
Chat using Messages. 💬

View in context

Similar questions

2 replies

Top-ranking reply

Level 9

56,127 points

Jun 16, 2022 5:41 AM in response to Thomasannant

If your iPhone is too old, it would not be compatible with the newer software updates.

The correct procedure:

Need more help?

Call Apple Support at 1-800-APLCARE. 📞
International Support. 🌐
Contact Apple Support. 📝
Chat using Messages. 💬

Reply

Level 10

684,531 points

Jun 16, 2022 9:44 AM in response to Thomasannant

See the articles below.

Update – Can’t or can’t restore -

Have you tried using iTunes on a computer or Finder if running Catalina or later to do the update?

Update software on iOS devices in iTunes on Mac. -

Phone, iPad, or iPod touch - Update with Finder. *

iPhone, iPad, or iPod touch - Update with iTunes. *

If you see an error when you update or restore your iPhone, iPad, or iPod *

Updating iOS: common issues and solutions. -

ASC YouTube for how to update your iPhone, iPad, or iPod touch to the latest version of iOS or iPadOS —wirelessly or using your computer.

Reply

Update

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up