Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

vaneen Author

Level 1

8 points

I can’t open my App Store on my iPhone

iPhone 11, iOS 15

Posted on Jun 16, 2022 8:46 PM

Top-ranking reply

TheLittles

Level 10

196,163 points

Posted on Jun 16, 2022 8:55 PM

vaneen Said:

"I can’t open my App Store on my iPhone"

-------

Troubleshooting a Non-Opening App:

Three things...

A. Start with a Force Restart:

See if you no longer get this error, once you for restart you iPhone, and then open it once more. Go Here: Force Restart iPhone - Apple Support

B. Reinstall this:

If this have has been deleted the, and then re-download it. You'll likely find it in the App Store.

No Success?...

C. Reset the Home Screen Layout:

If widgets are not working as they should or have gone missing somehow, then you need to reset the Home Screen Layout...

Go Here: Move and Organize Apps on iPhone - Apple Support

You'd have to add back all the widgets that you can recall being back on there. So, write down what is currently on the Home Screen.

Scroll to: Reset the Home Screen and Apps to their Original Layout

Go to: Settings
Tap: General
Tap: Reset
Tap: Reset Home Screen Layout
Then... Add the apps back

View in context

I can’t open my App Store on my iPhone

Similar questions