You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can’t open my App Store on my iPhone

I can’t open my App Store on my iPhone

iPhone 11, iOS 15

Posted on Jun 16, 2022 8:46 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 16, 2022 8:55 PM

vaneen Said:

"I can’t open my App Store on my iPhone"

-------


Troubleshooting a Non-Opening App:

Three things...


A. Start with a Force Restart:

See if you no longer get this error, once you for restart you iPhone, and then open it once more. Go Here: Force Restart iPhone - Apple Support


B. Reinstall this:

If this have has been deleted the, and then re-download it. You'll likely find it in the App Store.


No Success?...

C. Reset the Home Screen Layout:

If widgets are not working as they should or have gone missing somehow, then you need to reset the Home Screen Layout...

Go Here: Move and Organize Apps on iPhone - Apple Support

You'd have to add back all the widgets that you can recall being back on there. So, write down what is currently on the Home Screen.

Scroll to: Reset the Home Screen and Apps to their Original Layout

  1. Go to: Settings
  2. Tap: General
  3. Tap: Reset
  4. Tap: Reset Home Screen Layout
  5. Then... Add the apps back
1 reply
Question marked as Top-ranking reply

Jun 16, 2022 8:55 PM in response to vaneen

vaneen Said:

"I can’t open my App Store on my iPhone"

-------


Troubleshooting a Non-Opening App:

Three things...


A. Start with a Force Restart:

See if you no longer get this error, once you for restart you iPhone, and then open it once more. Go Here: Force Restart iPhone - Apple Support


B. Reinstall this:

If this have has been deleted the, and then re-download it. You'll likely find it in the App Store.


No Success?...

C. Reset the Home Screen Layout:

If widgets are not working as they should or have gone missing somehow, then you need to reset the Home Screen Layout...

Go Here: Move and Organize Apps on iPhone - Apple Support

You'd have to add back all the widgets that you can recall being back on there. So, write down what is currently on the Home Screen.

Scroll to: Reset the Home Screen and Apps to their Original Layout

  1. Go to: Settings
  2. Tap: General
  3. Tap: Reset
  4. Tap: Reset Home Screen Layout
  5. Then... Add the apps back

I can’t open my App Store on my iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.