Why does my 9th gen iPad battery die so fast?

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Why does my 9th gen iPad battery die so fast?

Note, the iPad selection box in the support topic only goes up to 6th generation. There is no 9th generation option.

I’m getting about 4 hours of screen time for a fully charged iPad 9th gen battery. The unit is less than a month old. I’ve already factory reset it. Doing things like using low power mode and turning off background app refresh makes very little difference.

I can still to this day get about 8 hours of screen time on my 6 year old iPad Air 2. When it was new I was getting 10 hours.

I’ve already factory reset the unit which made no difference. This unit was bought from Amazon new (not a warehouse deal). Is it possible the battery has degraded from sitting on the shelf for a long time?

Apple no longer allows you to decode the manufacture date from the serial number and they’ve also hidden the battery health meter. This tells me apple doesn’t want customers knowing how old their new units really are and if the batteries are ok.

I’ve started the return to Amazon but on the off chance there’s a way to fix this and that it isn’t really a hardware issue, then I’d like to keep it.

iPad (6th gen) WiFi

Posted on Jun 17, 2022 3:14 PM

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Answer 1

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Honeybee57

Level 1

13 points

Jun 27, 2022 11:18 AM in response to sorka95032

I am having the same issue with my 9th generation iPad. I bought it as a Christmas gift to myself and rarely use it, but am only able to get about 3-4 hour usage on a full charge. I've taken it in to the Apple Store in my area and they say the battery is working as it should. They run diagnostics on it twice and have given the same answer.....c'mon now this is practically a new iPad. The specs say it should be getting up to 10 hours and I have not been able to get anywhere near that. Is it possible for my iPad to be defective. I am really frustrated with it at the point.

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Answer 2

Jun 27, 2022 12:31 PM in response to sorka95032

I should have returned my as well instead of taking it to the Apple store as suggested. I bought mine from Walmart.com and it is now 6 months old so I guess I'm stuck with it. Thanks for your response.

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Answer 3

sorka95032 Author

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10 points

Jun 27, 2022 12:21 PM in response to Honeybee57

This is why their removing battery health and date of manufacture is frustrating because all you have is their word that it's working as expected. The previous response from the community specialist is not related. For example, if I launch netflix and watch video constantly, the app that's using 99% of the battery, according to that screen, is Netflix. After 3 or 4 hours of netflix, it's done. On my 6 year old iPaid Air 2, I'm getting 8 hours with a really really old battery.

Given the battery tests performed on youtube with the 9th gen and other iPads, it should have easily gone 10 hours watching Netflix or any other streaming service. I conclude, therefore, that the battery is defective either due to manufacturing or because it sat on shelf dead too long. It came completely discharged which tells that it sat on the shelf for at least 6 months.

I returned it to Amazon. I'm going to wait until the regular iPad has USB-C so it doesn't take 12 hours to charge.

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Answer 4

sorka95032 Author

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10 points

Jun 19, 2022 8:21 AM in response to Dustin_R_308

Not even remotely related to the question.

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Answer 5

Jun 19, 2022 6:51 AM in response to sorka95032

Greetings sorka95032,

For help investigating the battery use of your iPad, you can go to Settings > Battery, and see which apps are using that battery power. If you need further assistance, you can Contact Apple Support directly.

Take care.

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Answer 6

Jun 27, 2022 12:48 PM in response to sorka95032

Thanks for the suggestion, gonna give it a try....... yep, that's exactly what my does.

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Answer 7

sorka95032 Author

Level 1

10 points

Jun 27, 2022 12:44 PM in response to Honeybee57

My only suggestion is to be the squeaky wheel and try the Genius bar again. Rather than straight up having them test it, challenge them to streaming the same app an content on a 9th gen they have there side by side with yours. Should be obvious pretty quickly when your battery percent drops a lot faster.

What's sad is that my 9th gen would get really hot while streaming Netflix or Prime while on my 6 year old iPad Air 2, it stays cool the entire time. This is with displays at the same brightness.

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Why does my 9th gen iPad battery die so fast?

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