Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

how do I do a hard reset on a locked used iPhone xr

I bought an iPhone through a friend on marketplace, when I got it was locked. How can I unlock it and do a reset on it if necessary?

iPhone XR

Posted on Jun 17, 2022 3:44 PM

Reply
Question marked as Best reply

Posted on Jun 17, 2022 5:23 PM

The previous owner needs to go to https://www.icloud.com/find/ and erase the device, then remove it from their account. If they won't do that, the device is useless. Apple won't unlock it.


Turn off Activation Lock - Apple Support.   *

1 reply

how do I do a hard reset on a locked used iPhone xr

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.