Get insights from experienced community members

Community members who reach Level 5 in the community can create User Tips to share knowledge about Apple products. Check out this User Tip created by Lawrence Finch: When to charge your iPhone or iPad

Related Article: If you forgot your iPhone passcode

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

forget apple owner id. Could you help ? Bought the phone from the owner

forget apple owner id. Could you help ? Bought the phone from the owner

Posted on Jun 17, 2022 7:54 PM

Reply
Question marked as Apple recommended

christoph127 Said:

"forget apple owner id. Could you help ? Bought the phone from the owner"

-------


Troubleshooting a Locked Device:

If so, I'd say you've been scammed, though a full assumption on my part.


  • Take this up with the Original Owner:

This is a user-to-user support forum - no one here can change any of that. So, contact the original owner, and have them log out of it. If they cannot log out of it, then it is useless to you.


  • If Purchased off of a Web site(i.e. eBay):

Contact the site, and ask that the seller be held accountable and that you get your money back.


  • Take this as a learning experience:

The next time you purchase an Appledevice, then make sure that you can log into it. For an iPhone, have the original user use this site: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple SupportThe seller should have known better. Request that you are able to log into it, and assign it to your account, prior to handing over the money. If the seller decides to dis-abide by those rules you've set fourth, then do not proceed with the transaction.

Posted on Jun 17, 2022 7:58 PM

2 replies
Question marked as Apple recommended

Jun 17, 2022 7:58 PM in response to christoph127

christoph127 Said:

"forget apple owner id. Could you help ? Bought the phone from the owner"

-------


Troubleshooting a Locked Device:

If so, I'd say you've been scammed, though a full assumption on my part.


  • Take this up with the Original Owner:

This is a user-to-user support forum - no one here can change any of that. So, contact the original owner, and have them log out of it. If they cannot log out of it, then it is useless to you.


  • If Purchased off of a Web site(i.e. eBay):

Contact the site, and ask that the seller be held accountable and that you get your money back.


  • Take this as a learning experience:

The next time you purchase an Appledevice, then make sure that you can log into it. For an iPhone, have the original user use this site: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple SupportThe seller should have known better. Request that you are able to log into it, and assign it to your account, prior to handing over the money. If the seller decides to dis-abide by those rules you've set fourth, then do not proceed with the transaction.

forget apple owner id. Could you help ? Bought the phone from the owner

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.