Storefront mismatch

How can I redeem my gift card when it says storefront mismatch

Posted on Jun 17, 2022 9:43 PM

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Question marked as Top-ranking reply

Posted on Jun 19, 2022 7:46 AM

Hey haymant68,


It appears that you're trying to redeem an Apple Gift Card, and you're getting a message that says "storefront mismatch", and we're glad to provide assistance.


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support -- Apparently you're located in a different location than where that Apple Gift Card was purchased. Each gift card can only be redeemed in the country where it was purchased.


Get Support: If you'd like more clarification, you'll need to reach out to Apple Support.


All the best.



1 reply
Question marked as Top-ranking reply

Jun 19, 2022 7:46 AM in response to haymant68

Hey haymant68,


It appears that you're trying to redeem an Apple Gift Card, and you're getting a message that says "storefront mismatch", and we're glad to provide assistance.


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support -- Apparently you're located in a different location than where that Apple Gift Card was purchased. Each gift card can only be redeemed in the country where it was purchased.


Get Support: If you'd like more clarification, you'll need to reach out to Apple Support.


All the best.



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Storefront mismatch

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