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Hi, can I connect on windows laptop

Has anyone experienced issues on iPhone ?

iPhone 7 Plus, iOS 14

Posted on Jun 18, 2022 4:44 AM

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Question marked as Top-ranking reply

Posted on Jun 18, 2022 12:45 PM

Tell us what issue do you have?


Troubleshooting:

Turn your iPhone on and unlock it -> enter the passcode.

Go to Settings -> set Auto-Lock to Never.

Connect your device to your computer using an Apple USB cable & try also another USB cable.

Make sure your Windows PC is up to date & iTunes too.

See also -> Check your third-party security software.

Check the Wi-Fi connection.

Turn Off Hotspot.

Turn Off or remove VPN if necessary.

Disable all AV & Firewalls temporarily while you restore your iPhone.



1 reply
Question marked as Top-ranking reply

Jun 18, 2022 12:45 PM in response to ProphetessK

Tell us what issue do you have?


Troubleshooting:

Turn your iPhone on and unlock it -> enter the passcode.

Go to Settings -> set Auto-Lock to Never.

Connect your device to your computer using an Apple USB cable & try also another USB cable.

Make sure your Windows PC is up to date & iTunes too.

See also -> Check your third-party security software.

Check the Wi-Fi connection.

Turn Off Hotspot.

Turn Off or remove VPN if necessary.

Disable all AV & Firewalls temporarily while you restore your iPhone.



Hi, can I connect on windows laptop

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