IPad locked up. Downloaded update OS 15.5 & iPad locked up. Connected to MacBook/iTunes & initiated recovery mode. When recovery mode was complete, iT showed error code 10. IPad completely responsive.

Downloaded update OS 15.5 & IPad locked up. Connected to MacBook/iTunes & selected recovery mode. When recovery was completed, it showed error code 10. IPad is still completely locked up

Posted on Jun 18, 2022 1:35 PM

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Question marked as Top-ranking reply

Posted on Jun 19, 2022 8:36 AM

See this Apple article: iOS update and restore errors

iOS update and restore errors – Apple Support (UK)

 

Erroer code 10 👉 Update the software on your Mac or PC

If you see error 10, your iOS device may have a newer version of iOS than is supported by your computer. You'll need to update the software on your Mac or iTunes on Windows before you can update or restore your iOS device.

macOS 10.11 and later:

  1. Disconnect and then reconnect your iOS device to your computer. You may need to unlock your iOS device before it is recognised by your Mac.
  2. When you see a message that says a software update is required to connect to your iOS device, click Install to download and install the software so your Mac can update or restore your iOS device.

Windows: Update to the latest version of iTunes.

If you continue to see error 10, or you don't see a dialogue asking you to update the software on your Mac, contact Apple Support.



1 reply
Question marked as Top-ranking reply

Jun 19, 2022 8:36 AM in response to richardmltn

See this Apple article: iOS update and restore errors

iOS update and restore errors – Apple Support (UK)

 

Erroer code 10 👉 Update the software on your Mac or PC

If you see error 10, your iOS device may have a newer version of iOS than is supported by your computer. You'll need to update the software on your Mac or iTunes on Windows before you can update or restore your iOS device.

macOS 10.11 and later:

  1. Disconnect and then reconnect your iOS device to your computer. You may need to unlock your iOS device before it is recognised by your Mac.
  2. When you see a message that says a software update is required to connect to your iOS device, click Install to download and install the software so your Mac can update or restore your iOS device.

Windows: Update to the latest version of iTunes.

If you continue to see error 10, or you don't see a dialogue asking you to update the software on your Mac, contact Apple Support.



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IPad locked up. Downloaded update OS 15.5 & iPad locked up. Connected to MacBook/iTunes & initiated recovery mode. When recovery mode was complete, iT showed error code 10. IPad completely responsive.

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