Onedrive update fails to open on new Macbook Pro M1pro

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Level 1

22 points

Onedrive update fails to open on new Macbook Pro M1pro

Hi the OneDrive app update version 22.111.0613 I downloaded a few days ago to a Macbook Pro with M1 pro chip does not open anymore, I did a restart, nothing changes it does not respond. Furthermore the files sync with sharepoint in the cloud plus they are now located somewhere in the Library folder not where they were before, but can only find with spotlight under Onedrive- shared libraries, also new why ?

Onedrive is the most frustrating IT experience ever for our company, so many problems when we started using it with office 365 about 3 years ago or so. Dropbox works like a charm, googledrive dies as well as iCloud but no not MS Onedrive! Look forward to any advice and solutions, thanks!

Posted on Jun 19, 2022 12:37 AM

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Answer 1

ku4hx

Level 7

23,688 points

Jun 19, 2022 5:02 AM in response to nlesh

I abandoned OneDrive for reasons similar to yours... just a royal PITA. On our one old Windows box, we use iCloud for Windows. Works much better for us as we have to keep Windows for one super expensive app not written for Mac. And yes it works in a VM but since we already had the Dell ......

Uninstall and reinstall OneDrive. That may be all that's needed.

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Answer 2

Jun 22, 2022 12:19 PM in response to nlesh

What’s a “box”? Wgats a “VM”? Fancy pants.

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Answer 3

nlesh Author

Level 1

22 points

Jun 22, 2022 1:03 PM in response to ku4hx

Thanks, tried that and first it opened and worked and now it does not open any longer after I paused syncing and put macbook pro on sleep. And why are the files now in the Library folder ?

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Onedrive update fails to open on new Macbook Pro M1pro

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