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Iphone 12 mini frozen on lock screen

Since January 2021 when I got my phone it has frozen on the lock screen 6 or 7 times, happening every few months. When I try to turn the phone off it goes to the power off screen but is still frozen and I can't use the slider to power off.

If I then try a hard restart - vol up/vol down/side button still nothing happens.

I found that connecting to I tunes and doing an update seemed to reset the phone and unfreeze it.

This has worked every time until today when it froze again.

Connected to I tunes and the phone synced but unfortunately the software is up to date so it won't reboot and the phone is still frozen. Decided to try and restore the phone but I tunes told me to turn off Find my Phone in ICloud on my phone which obviously I can't do!

Has anyone any other suggestions apart from waiting for the battery to run out and see if that fixes it.


iPhone 12 mini

Posted on Jun 19, 2022 4:58 AM

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Question marked as Top-ranking reply

Posted on Jun 19, 2022 8:46 AM

If you have a backup you may need to DFU it to pull in s fresh copy of iOS

If you have problems after that then take it in for repairs.

Recovery mode (or DFU)

If you can't update or restore your iPhone or iPod touch – Apple Support (UK)



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2 replies

Jun 20, 2022 6:25 AM in response to LD150

Thank you for that.

I will certainly try that if and when it happens again - as I'm sure it will.

Weirdly, as I disconnected from I Tunes I accidently pressed vol up & side button, screen went black then came back on with home screen and everything working.

So frustrating when it happens though particularly when you are out and about.

I did wonder whether periodically switching my phone off for a bit might help.

Iphone 12 mini frozen on lock screen

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