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User profile for user: kit30
kit30 Author
User level: Level 1
4 points

I'm unable to reset my old iPhone 7

eNeral there is no reset option in General ,I’ve transferred everything to my new i phone 13 but can’t get through to reset on my old phone to delete everything on it


[Re-Titled by Moderator]

iPhone 7 Plus, iOS 14

Posted on Jun 19, 2022 5:50 AM

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User profile for user: Community User
Community User

Posted on Jun 19, 2022 5:57 AM

I hope this article can help you reset your iPhone. You can do this in the general menu and then 'reset iPhone'.

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support


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User profile for user: Community User
Community User

Jun 19, 2022 6:16 AM in response to kit30

What old information do you want to delete?

I don't understand exactly what you would like to do.


You can reset your phone in settings by choosing 'Erase All Content and Settings', right?

Go back to Settings and tap General > Transfer or Reset [device] > Erase All Content and Settings. If you turned on Find My [device], you might need to enter your Apple ID and password. 

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I'm unable to reset my old iPhone 7

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