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How can i recover my face recognition login in my phone

How to be able to use face recognition again

it tells me it has ben disable

iPhone XR, iOS 15

Posted on Jun 19, 2022 8:59 AM

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Question marked as Best reply

Posted on Jun 19, 2022 9:03 AM

Your Face ID true depth camera has failed.

Using diagnostics available in iOS 14.6 or later, Apple has detected an issue with your TrueDepth camera that might cause it to not function as expected. The TrueDepth camera contains lasers, which might be disabled for safety reasons if the device malfunctions or is damaged. This won't prevent you from using your iPhone or iPad, but until your iPhone or iPad is updated or serviced, you might not be able to use Face ID, Animoji, Memoji, and some other features that use the front camera.

If you get that message and can't enroll your face or unlock your device with Face ID, you can take your device to an Apple Store or Apple Authorized Service Provider, or contact Apple Support about your iPhone or your iPad. Apple Support


If you had the screen replaced other than by Apple it will never work again


See also If Face ID isn't working on your iPhone or iPad Pro - Apple Support



1 reply
Question marked as Best reply

Jun 19, 2022 9:03 AM in response to Elefren1975

Your Face ID true depth camera has failed.

Using diagnostics available in iOS 14.6 or later, Apple has detected an issue with your TrueDepth camera that might cause it to not function as expected. The TrueDepth camera contains lasers, which might be disabled for safety reasons if the device malfunctions or is damaged. This won't prevent you from using your iPhone or iPad, but until your iPhone or iPad is updated or serviced, you might not be able to use Face ID, Animoji, Memoji, and some other features that use the front camera.

If you get that message and can't enroll your face or unlock your device with Face ID, you can take your device to an Apple Store or Apple Authorized Service Provider, or contact Apple Support about your iPhone or your iPad. Apple Support


If you had the screen replaced other than by Apple it will never work again


See also If Face ID isn't working on your iPhone or iPad Pro - Apple Support



How can i recover my face recognition login in my phone

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