📢 Newsroom Update
Apple introduces M4 Pro and M4 Max. Learn more >
Apple introduces M4 Pro and M4 Max. Learn more >
My iMac 27” - model A1419 is not restarting properly. It powers up but then gets to a black screen with a white circle with a slash through it. What can I do?
Follow the steps at > If your Mac starts up to a circle with a line through it - Apple Support
Follow the steps at > If your Mac starts up to a circle with a line through it - Apple Support
Almost always this is a hardware problem. Please take it to your local Apple Authorized Service Provider to be diagnosed and repaired.
My iMac 27” - model A1419 is not restarting properly. It powers up but then gets to a black screen with a white circle with a slash through it. What can I do?
