Invalid credentials when signing in to apps using Apple ID on iphone 13

keep getting "Invalid credentials" when signing in to app using Apple ID on iphone 13 but can sign in on ipad with same ?

this says i phone 7 ?? but its a 13


iPhone 13, iOS 15

Posted on Jun 19, 2022 11:42 AM

Reply
1 reply

Jun 20, 2022 8:56 AM in response to Sunshine1951

Greetings, Sunshine1951.


When signing in on your iPad and iPhone, do you manually type your password or is it autofilled? If you autofill the password, please try to manually enter your password and see what happens.


Then, try to manually sign in to one of these areas: Sign in with your Apple ID


If you need to, change your password: Change your Apple ID password


We hope this helps!


Sincerely.


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Invalid credentials when signing in to apps using Apple ID on iphone 13

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