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My iPhone 12 is locked to owner. How do I unlock it please?

My iphone12 is LOCKED TO OWNER. How do I unlock it please?



[Re-Titled by Moderator]

Posted on Jun 19, 2022 12:28 PM

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Question marked as Top-ranking reply

Posted on Jun 19, 2022 12:34 PM

If you are talking about "activation lock" (an anti-theft measure), AND if you cannot remember the old Apple ID & Password (even using these instructions:--> If you forgot your Apple ID email address or phone number - Apple Support or these:--> If you forgot your Apple ID password - Apple Support ) neither we, just users like you, nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice reporting your device’s IMEI or Serial Number). Should be this case, start your request using this link: https://al-support.apple.com/#/additional-support


Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone/iPad. Without those credentials, that device is useless to you.

You can also take a look at this support article:--> How to removeActivation Lock- Apple Support


If you mean something different, please specify your needs better.

Regards

Giulio



1 reply
Question marked as Top-ranking reply

Jun 19, 2022 12:34 PM in response to CapeVillages

If you are talking about "activation lock" (an anti-theft measure), AND if you cannot remember the old Apple ID & Password (even using these instructions:--> If you forgot your Apple ID email address or phone number - Apple Support or these:--> If you forgot your Apple ID password - Apple Support ) neither we, just users like you, nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice reporting your device’s IMEI or Serial Number). Should be this case, start your request using this link: https://al-support.apple.com/#/additional-support


Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone/iPad. Without those credentials, that device is useless to you.

You can also take a look at this support article:--> How to removeActivation Lock- Apple Support


If you mean something different, please specify your needs better.

Regards

Giulio



My iPhone 12 is locked to owner. How do I unlock it please?

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