bought a used Ipad older model
owner said she ipad off her cloud but I am still getting activation lock on the screen
iPad Pro 12.9-inch, 2nd Gen, Wi-Fi
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owner said she ipad off her cloud but I am still getting activation lock on the screen
iPad Pro 12.9-inch, 2nd Gen, Wi-Fi
Return it for a full refund. You cannot remove Activation Lock on that device, so its totally useless to you. And one doesn't pay off iCloud. The owner should have done all the steps in the following link --> What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
If she isn't willing or can't, the device is useless and you won't be able to use it. Apple will not help you. We cannot help you.
Read this about buying used devices --> The All Too Common SAD Reality of Buying … - Apple Community
Return it for a full refund. You cannot remove Activation Lock on that device, so its totally useless to you. And one doesn't pay off iCloud. The owner should have done all the steps in the following link --> What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
If she isn't willing or can't, the device is useless and you won't be able to use it. Apple will not help you. We cannot help you.
Read this about buying used devices --> The All Too Common SAD Reality of Buying … - Apple Community
Expanding upon Lobsterghost1’s guidance…
As is, the iPad is useless to you.
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.
Here is what Apple suggests when purchasing used:
Check for Activation Lock before you buy a device from someone else
Before you buy an iPhone, iPad, or iPod touch, from someone other than Apple or an authorized Apple reseller, make sure that the device is erased and no longer linked to the previous owner’s account. Follow these steps to check if the device is ready to use:
You will know that a device is ready for you to use when you're asked to "Set up your iPhone," “Set up your iPad," or “Set up your iPod” the first time you turn it on.
bought a used Ipad older model