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Not able to update iphone

The iPhone could not be updated. An unknown error occurred (4000).


iPhone SE, iOS 11

Posted on Jun 19, 2022 10:20 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 20, 2022 1:46 AM

Troubleshooting:

Turn your iPhone on and unlock it -> enter the passcode.

Go to Settings -> set Auto-Lock to Never.

Connect your device to your computer using an Apple USB cable & try also another USB cable.


(macOS) -> Make sure your Mac has the latest version of macOS or the latest version of iTunes.

(Windows OS) -> Make sure your Windows PC is up to date & iTunes too.

See also -> Check your third-party security software.


Check the Wi-Fi connection.

Turn Off Hotspot.

Turn Off or remove VPN if necessary.

1 reply
Question marked as Top-ranking reply

Jun 20, 2022 1:46 AM in response to Laherchand

Troubleshooting:

Turn your iPhone on and unlock it -> enter the passcode.

Go to Settings -> set Auto-Lock to Never.

Connect your device to your computer using an Apple USB cable & try also another USB cable.


(macOS) -> Make sure your Mac has the latest version of macOS or the latest version of iTunes.

(Windows OS) -> Make sure your Windows PC is up to date & iTunes too.

See also -> Check your third-party security software.


Check the Wi-Fi connection.

Turn Off Hotspot.

Turn Off or remove VPN if necessary.

Not able to update iphone

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