AC2 enrolment throwing error "Invalid Profile [MCProfileErrorDomain - 0x3E8 (1000)]"

Question

AC2 enrolment throwing error "Invalid Profile [MCProfileErrorDomain - 0x3E8 (1000)]"

Dear community,

We are starting to enrol brand new devices in Apple business Manager using Apple Configurator 2, but, although the device gets enrolled successfully, the process finishes with the error message mentioned in the subject.

We are using the Microsoft Intune MDM and the device is brand new. No previous enrolment was performed.

According to the following post, that could be an issue, but it is not our case, so I hope that you can help us with this.

https://www.manageengine.com/mobile-device-management/help/enrollment/enroll_ios_devices_using_apple_configurator.html

Kind regards,

Bruno

Posted on Jun 20, 2022 1:21 AM

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Answer 1

ColleenD1

Community Specialist

Jun 21, 2022 7:50 AM in response to bmartins-EMCDDA

Hi bmartins-EMCDDA,

Welcome to Apple Support Communities. We understand that you're having an issue with enrolling a device with the Apple Configurator 2. We'd like to help.

Have you checked out this resource to see if it can help you resolve this issue? Apple Configurator - Official Apple Support You will have more than one option to choose from, depending on the set up you're using.

Then, if the issue persists, it may be best to Contact Apple Support for help with this moving forward.

Take care!

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AC2 enrolment throwing error "Invalid Profile [MCProfileErrorDomain - 0x3E8 (1000)]"

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