You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Transit Card

Purchased a new iphone and cannot transfer Transit card to new iphone. Message on Smartrip app says that the card is on another device even though Apple retail store deleted from the old phone. Any thoughts on how to fix this issue?

Posted on Jun 20, 2022 2:53 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 20, 2022 4:02 AM

If it only happens using SmarTrip app, have you tried to contact that app's support team and ask them?

Use this link:--> How to contact an app developer - Apple Support


If the issue persists, I'd contact Apple Support directly, using this link:--> Get Support

Regards

Giulio

3 replies

Transit Card

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.