Transit Card
Purchased a new iphone and cannot transfer Transit card to new iphone. Message on Smartrip app says that the card is on another device even though Apple retail store deleted from the old phone. Any thoughts on how to fix this issue?
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Purchased a new iphone and cannot transfer Transit card to new iphone. Message on Smartrip app says that the card is on another device even though Apple retail store deleted from the old phone. Any thoughts on how to fix this issue?
If it only happens using SmarTrip app, have you tried to contact that app's support team and ask them?
Use this link:--> How to contact an app developer - Apple Support
If the issue persists, I'd contact Apple Support directly, using this link:--> Get Support
Regards
Giulio
If it only happens using SmarTrip app, have you tried to contact that app's support team and ask them?
Use this link:--> How to contact an app developer - Apple Support
If the issue persists, I'd contact Apple Support directly, using this link:--> Get Support
Regards
Giulio
Not helpful. My card says it is associated with an old iphone even though we removed the card from the old iphone.
See this support article about that matter:--> If you can't add transit cards to your iPhone or Apple Watch in China mainland - Apple Support
Regards
Giulio
Transit Card