Ipad activation lock

Hi. Can anyone please help. I have a Ipad Air. I lent it to a family member a year or so ago and they used their own Apple ID to set it up. I am trying to restore it so my grandson can use it but it wont go past the activation lock screen (with her email address).


Unfortunately I don't have contact with this family member now so I cant ask her to unlock it.


Any advice please?


Thanks

iPad Air Wi-Fi

Posted on Jun 20, 2022 3:40 AM

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Question marked as Top-ranking reply

Posted on Jun 20, 2022 3:52 AM

See -> How to remove Activation Lock

How to remove Activation Lock – Apple Support (UK)

 

👉 If you need help with removing Activation Lock and have proof of purchase documentation, you can start an Activation Lock support request.


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Ipad activation lock

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