I deleted my HomePod (1st gen) to my account but i can’t put it in the factory reset

I deleted my HomePod (1st gen) to my account but i can’t put it in the factory reset. Siri keep saying « I can’t connect to the wifi »

Posted on Jun 20, 2022 7:50 AM

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Posted on Jun 20, 2022 10:29 AM

HomePod is designed to connect to secure Wi-Fi running WPA2. iOS 15.4 has added the ability to connect to some kinds of captive network. See Use your HomePod on an 802.1X Wi-Fi network - Apple Support if applicable.


See Recommended settings for Wi-Fi routers and access points - Apple Support and also Use private Wi-Fi addresses on iPhone, iPad, iPod touch, and Apple Watch - Apple Support - note that the private Wi-Fi address feature should be disabled on your own network where you want your devices to be able to communicate with each outer. Disable any features in your router for client/guest/wireless isolation/security that blocks peer to peer traffic. If your router supports multiple networks for personal and guest use don't give your own devices the guest credentials.


tt2

3 replies
Question marked as Top-ranking reply

Jun 20, 2022 10:29 AM in response to Humberto6

HomePod is designed to connect to secure Wi-Fi running WPA2. iOS 15.4 has added the ability to connect to some kinds of captive network. See Use your HomePod on an 802.1X Wi-Fi network - Apple Support if applicable.


See Recommended settings for Wi-Fi routers and access points - Apple Support and also Use private Wi-Fi addresses on iPhone, iPad, iPod touch, and Apple Watch - Apple Support - note that the private Wi-Fi address feature should be disabled on your own network where you want your devices to be able to communicate with each outer. Disable any features in your router for client/guest/wireless isolation/security that blocks peer to peer traffic. If your router supports multiple networks for personal and guest use don't give your own devices the guest credentials.


tt2

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I deleted my HomePod (1st gen) to my account but i can’t put it in the factory reset

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