Why isn't my Studio Display not visible in 'My Devices' or 'Find My Devices' either?

I can see all my devices including the Mac Studio but I can't see Studio Display. I'm unable to check Apple Coverage of the same unless I visit the page and enter a serial number for it, but I'm not required to do this for other products I own as I can see it all in 'My Devices'.


Does anyone know why this is the case?

Posted on Jun 21, 2022 3:14 AM

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Posted on Jun 23, 2022 1:42 AM

Just got a call from Apple to confirm that this isn't possible as the Display is seen as an accessory and not a device per se.

3 replies

Jun 21, 2022 6:34 PM in response to Br'er Lappin

I was on call with Apple Support, they didn't bring that up else I'd have logically given up on it. Oddly enough, they confirmed that it should show not only in my devices but also in the 'Apple Support' app on iPhone/iPad. As they could not resolve the issue on call, they asked for a day to discuss the same with the engineering team to get back to me. I'm hoping to get a solution for this by tomorrow - I'll also update this forum once I know for sure.

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Why isn't my Studio Display not visible in 'My Devices' or 'Find My Devices' either?

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